At Moruzzi's Carbon Fiber Products, we're very easy to work with and stand behind the quality and craftsmanship of our carbon fiber products. If for any reason you are not completely satisfied with your purchase, please review our straightforward return policy below:
1. Eligibility for Returns:
You may return an item within 30 days from the date of delivery.
The item must be in its original, unused condition, with all tags and packaging intact.
2. How to Initiate a Return:
To start a return, please contact our customer service team at info@moruzzis.com. Please provide your order number and a brief reason for the return.
3. Return Shipping:
Customers are responsible for the cost of return shipping, unless the return is due to a Moruzzi's error or a defective product.
For your security, we recommend using a traceable and insured shipping method when returning the item to ensure safe delivery.
4. Inspection and Processing:
Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.
Please allow up to [10 business days] from the date we receive your return for us to process and refund your payment. Refunds will be issued to the original payment method used for the purchase.
5. Refunds:
Approved returns will receive a refund for the purchase price of the item(s), excluding any shipping charges or additional fees.
Refunds will be issued in the same form of payment used for the original purchase.
6. Customer Service:
If you have any questions or require assistance with your return, please do not hesitate to contact our dedicated customer service team at info@moruzzis.com. We are here to assist you.
We appreciate your trust in Moruzzi's. Your satisfaction is our top priority, and we are committed to providing you with exceptional products and customer service. For any further inquiries or concerns, please feel free to reach out to us.
Privacy
Moruzzi's Products Privacy Policy
At Moruzzi's, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with us. By using our website, you consent to the practices described in this policy.
1. Information We Collect:
We may collect personal information, such as your name, email address, phone number, and shipping address when you make a purchase or contact us.
We may gather information about how you interact with our website, including your IP address, browser type, and device information.
2. Data Security:
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
3. Cookies:
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies.
4. Links to Third-Party Websites:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on these sites.
5. Your Choices:
You can access, update, or delete your personal information by contacting us at info@moruzzis.com.
6. Contact Us:
If you have questions about this Privacy Policy or our data practices, please contact usat:info@moruzzis.com
7. Changes to this Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this policy periodically for updates.
Your privacy matters to us. We are committed to protecting your personal information and ensuring a secure and enjoyable experience on our website.
Terms of service
Moruzzi's Carbon Fiber Products Terms of Service
Welcome to Moruzzi's.
Please read these Terms of Service carefully as they govern your use of our website. By accessing and using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. Use of Our Website:
You must be at least 18 years old to use our website or have the consent of a legal guardian.
You agree to use our website for lawful purposes only.
2. Intellectual Property:
All content on our website, including text, graphics, logos, images, and software, is the property of Moruzzi's Carbon Fiber Products and is protected by applicable intellectual property laws.
3. User Accounts:
You may create a user account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Product Information:
We strive to provide accurate and up-to-date product information. However, we do not warrant the accuracy, completeness, or reliability of product descriptions and prices on our website. We reserve the right to correct errors and update information at any time.
5. Ordering and Payments:
By placing an order on our website, you agree to pay the specified price, including shipping and applicable taxes.
Payment information is processed securely, but we do not store your payment details.
6. Shipping and Returns:
Our Shipping and Returns Policy, available on our website, outlines the terms and conditions for shipping and returning products.
7. Limitation of Liability:
Moruzzi's Carbon Fiber Products shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.
8. Privacy:
Your use of our website is governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.
9. Contact Us:
If you have questions or concerns about these Terms of Service or any aspect of our website, please contact us at:info@moruzzis.com
10. Changes to these Terms:
Moruzzi's Carbon Fiber Products reserves the right to update or modify these Terms of Service at any time. Any changes will be effective upon posting on our website.
We are dedicated to providing high-quality products and excellent customer service. Your use of our website is subject to these Terms of Service, so please review them periodically for any updates.
Shipping policy
Moruzzi's Carbon Fiber Products Shipping Policy
Thank you for choosing Moruzzi's Carbon Fiber Products. We are committed to delivering your orders with care and efficiency. Please review our simple shipping policy below for important information about our shipping process:
1. Shipping Destinations:
We currently ship to addresses within the United States. We do not offer international shipping at this time.
2. Shipping Methods:
We offer several shipping options to meet your needs, including standard and expedited shipping. Shipping options and costs will be presented to you during the checkout process.
3. Processing Time:
Orders are typically processed within 1-2 business days after payment is received.
4. Estimated Delivery Time:
Delivery times may vary depending on the shipping method selected during checkout. Standard shipping typically takes 3-7 business days, while expedited shipping may take 1-3 business days.
5. Shipping Charges:
Shipping charges are calculated based on the weight and dimensions of your order, as well as the selected shipping method.
You will see the shipping cost during the checkout process before confirming your order.
6. Order Tracking:
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
7. Shipping Delays:
While we make every effort to deliver your order on time, please note that external factors such as weather, carrier issues, or other unforeseen circumstances may cause shipping delays. We appreciate your patience during such occurrences.
8. Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect addresses provided by customers.
9. Contact Us:
If you have any questions or concerns about our shipping policy or the status of your order, please contact us at:info@moruzzis.com
We are dedicated to providing you with a smooth and reliable shopping experience. Your satisfaction is important to us, and we aim to get your Moruzzi's Carbon Fiber Products to you in a timely manner. If you have any further inquiries or concerns, please feel free to reach out to us.
